Welcome to ticketscharlotte.com (the “Site”). Your privacy matters to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our Site or utilize our services. By accessing or using ticketscharlotte.com, you agree to the practices described herein.
This policy applies solely to the information collected through ticketscharlotte.com and does not cover data collected by third-party websites or services linked to or referenced on our Site. We reserve the right to update this Privacy Policy periodically, and any changes will be posted here with an updated effective date.
When you purchase tickets, create an account, or contact us, you may provide personal details such as your name, email address, payment information, and other relevant data. We do not directly process or store your credit card details; these are handled securely by our trusted third-party payment processors.
By submitting your contact information, you consent to our contacting you via email, phone, or SMS for transaction confirmations, customer support, or promotional purposes.
We may collect technical information about your device, browsing actions, and patterns, including IP address, browser type, device identifiers, access times, and pages viewed. Cookies and similar technologies may be used to enhance your experience and analyze usage patterns.
Your information is used to process ticket purchases, manage your account, and deliver customer support. Certain third-party providers may access your data solely for order fulfillment or technical support, under confidentiality agreements.
With your consent, we may send promotional emails or SMS about upcoming events, special offers, or updates. You can opt out at any time by following the unsubscribe instructions included in our messages.
We may disclose your information to comply with legal obligations, law enforcement requests, or to prevent fraudulent or unlawful activities. This includes sharing data with authorities or third-party fraud prevention services.
We may share personal data with trusted partners who assist us in payment processing, data analysis, marketing, or customer support. These entities are contractually obligated to protect your data and use it only for the purposes specified.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity. We will notify you of any material changes to our privacy practices resulting from such transactions.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your account is closed or your data is no longer needed, we securely delete or anonymize it.
We use cookies to enhance site functionality, analyze traffic, and personalize content. Types include:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect your experience on our Site.
We implement appropriate physical, electronic, and administrative safeguards to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Our Site is intended for users aged 18 and older. We do not knowingly collect personal information from minors under 13. If you believe a minor has provided data to us, please contact us immediately.
You may opt out of promotional communications by following the unsubscribe links in our emails or replying “STOP” to SMS messages. You also have rights regarding your personal data, including access, correction, deletion, and data portability, depending on applicable laws.
If you have questions, concerns, or requests regarding your personal information, you may contact us via email at [email protected]. Please include sufficient details to verify your identity when submitting requests.
We are committed to protecting your privacy and will respond to inquiries in accordance with applicable privacy laws.